Contact Atlas Alpha
Customer and order support
Contact us about an existing request, an order, evidence you need to correct or a general question about Atlas Alpha.
Existing requests
Include the email address used for the request and, when available, the case or order reference. Do not send payment-card details.
Evidence corrections
Explain what needs to be corrected and identify the relevant shop, product or submitted evidence. Additional material can be reviewed when it belongs to the agreed scope.
Response and delivery questions
Delivery times depend on the purchased service, the amount of evidence and the current workload. Support can confirm the recorded status of an existing request.